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Issues dealt with in our training:
Our more recent training programs have covered such issues as: developing the skills of empathy; developing core leadership skills; developing emotional intelligence; identifying our personal values; identifying and developing effective goals; mastering strategic thinking; personality profiling for personal effectiveness; developing an organisational vision, mission and values in harmony with our strategic direction; HR best practice in recruitment, selection, rewards and recognition, performance management, policies and procedures, and training and development; improving problem solving skills; being creative and innovative; SWOT analysis; managing emotional responses including anger and stress in ourselves and others; creating involvement and ownership in teams; managing difficult situations, decisions, and people; developing specific communication skills; becoming skilled at identifying the reasons for behaviour; skills for conflict management and resolution; developing the skill of emotional distancing; skills for developing rapport and trust; managing diversity; identifying psychological responses in others; understanding and managing change; avoiding common systematic biases in our understanding of others; building self-esteem in others; understanding our own tendency to cognitive distortion; thinking skills for greater emotional and behavioural effectiveness; value chain analysis; measuring "intangibles"; moving from "doables" to "deliverables"; developing elementary skills in the counselling of people who are distressed and traumatised; and developing basic body language skills.
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